Essentials FAQ
Frequently Asked Questions
The essence of the iSHANG service in short answers. The comprehensive user guide and the full Creation Wizard FAQ live on the Trust Network Hub.
Open the Hub Guide & FAQ ↗The Service
4 questionsWhat is iSHANG?
iSHANG is the creator of the Trust Network Operating System (TNOS) — the enterprise framework defining the System of Trust, the category that follows Systems of Record and Systems of Engagement. TNOS helps organizations create, measure, and scale trusted relationships. The System of Trust →
What is a Trust Circle Program (TCP)?
A Trust Circle Program is a persistent, organization-owned program for growing and stewarding trusted member relationships — the next-generation evolution of loyalty, membership, engagement, and community programs. Every TCP aligns with one of the 16 Trust Circle Categories. Explore TCPs →
What are Digital Entitlements (DEs)?
Digital Entitlements are the infrastructure of trust — verifiable digital records of membership, benefits, credentials, experiences, recognition, and more. The framework defines 11 DE types in three groups: Identity & Membership, Access & Participation, and Assets & Impact. The 11 DE Framework → · Create a DE on the Hub ↗
What are Trust Signals and Relationship Capital?
Trust Signals are the measurable evidence of trusted participation, generated as members engage over time. Trusted Relationships aggregate into a Trust Network, and the cumulative value of that network is Relationship Capital — a strategic asset that compounds. Customer databases depreciate. Trust Networks compound. The Trust Network →
Who It Is For
3 questionsWho should register an Organization?
Brands, institutions, associations, clubs, NGOs, and communities that want to build trusted relationships with their members, customers, supporters, alumni, or partners. Registering your organization is the first step on the Hub — a short application, reviewed by our team. Register Your Organization ↗
What does a TCP Owner do?
A TCP Owner designs and stewards a Trust Circle Program for their organization — choosing the Trust Circle Category, defining the member experience, and selecting the Digital Entitlements the program issues. The Hub wizard guides each step. Apply for a TCP ↗
What does a Campaign Operator do?
A Campaign Operator creates and runs Strategic Campaigns inside an approved Trust Circle Program — configuring the campaign framework, business rules, pricing, and dates. Campaigns create activity; the program accumulates the trust that activity creates. Launch Campaigns ↗
Getting Started
4 questionsHow do I get started?
Everything starts on the Trust Network Hub, the execution layer of TNOS. One account, one guided wizard — it walks you through the chain: Account → Organization → Trust Circle Program → Campaign → Digital Entitlement. Use the three role cards below to jump in, or book a free consultation if you prefer to talk first.
What happens after I apply?
Applications are reviewed by our team and the decision is delivered by email. Once approved, your organization, Trust Circle Program, and campaigns appear in your Hub dashboard, where you manage them self-serve. Your entries in the wizard are saved automatically, so you can pause and return at any time.
Do I need technical skills or developers?
No. The Hub is fully self-serve — the creation wizard guides you through configuration with no code required. Trust Signals, progression, and Relationship Capital are measured automatically by the platform; they are never configured by the organizer.
Where can I find the full guides and detailed answers?
The comprehensive user guide and the complete Creation Wizard FAQ — covering circles, programs, campaigns, Digital Entitlements, SKUs, visibility, and after-launch provisioning — live on the Hub. Open the Hub Guide & FAQ ↗
Get Started
Launch on the Trust Network Hub
The Hub is the execution layer of TNOS. One account, one guided wizard — start at your step:
Account → Organization → Trust Circle Program → Campaign → Digital Entitlement
For Organizations
Register Your Organization
Set up your organization on the Hub with a short application — reviewed by our team, with the decision delivered by email.
Register Organization ↗For TCP Owners
Set Up a Trust Circle Program
Define your program end to end — Trust Circle Category, member label, Digital Entitlement types, campaign portfolio, and trust signals.
Setup Trust Circle Program ↗For Campaign Operators
Launch a Campaign
Campaigns run inside an approved Trust Circle Program — select the program, then configure the framework, business rules, pricing, and dates.
Launch Campaign ↗For DE Creators
Create Digital Entitlements
Pick a campaign, then configure its Digital Entitlements — memberships, benefits, credentials, experiences, recognition, and more.
Create Digital Entitlement ↗Prefer to talk first? Book a free consultation